Safety and ease of use were our top considerations in considering the design work for SNOO. While the experience of the product was predetermined, with the 5 S system developed by Dr. Karp, it was important to create a substantive but straightforward experience for parents with the bassinet’s design. The product will mainly be used in the middle of the night, so it was critical to edit the design down to its most needed features and functionality. For one, may mothers are sore and healing after birth, so making the swaddle easy to put on, and making the height appropriate to lean over were important features. Parents need to be able to see into the crib at multiple angles, and cleaning needed to be seamless, which helped guide material selection as well.
Unlike other robotics and IoT products, this is a product parents are trusting to take care of their newborns; we determined that the design needed to be minimal yet substantial, natural and honest. It couldn’t be toyish or novel, but rather a refined and high quality bassinet with its functionalities hidden inside its frame. In this way, SNOO is shifting the conversation around robotics – it enhances our ability as parents without replacing the human element.
Each element of SNOO was highly considered for its safety, functional efficiency, visual and material quality, and comfort. For the main enclosure, the curved structural elements hold a double layer of mesh. There are three microphones to detect the baby’s cry and help differentiate it from outside noises. Below the mattress are the sensors, speakers and a robotic engine that power the intelligent response of SNOO. Underneath, the hairpin-style legs safely and beautifully support the entire assembly. The outer layer of textile mesh is firm with larger openings to facilitate the flow of fresh air and to make the baby visible inside the bassinet, a feature that enhances the parents’ feeling of connection to - and protection of - the baby. The inner layer of mesh, connected to the platform supporting the baby, is extremely flexible, which allows it to move and distort with the swinging motion. The structure holding the mesh layers hides the microphones that listen for the baby’s cry, while the speakers and all other technology lie hidden under the mattress, deep in the body of the bed. The height of the bassinet was carefully selected to maximize the visibility of the baby to the parent lying alongside SNOO in bed.
The SNOO sack was a full design process in and of itself as it has to hold the baby with the perfect amount of snug embrace to emulate the womb, while maintaining a comfortable temperature, and still affording the swinging motion that rocks them to sleep. Made of organic cotton, the swaddle carries the mesh motif to maximize breathability for temperature control. Putting the swaddle on is very simple, and both the swaddle and bassinet are designed for easy cleaning. The swaddle is also equipped with a set of attachment points which secure the sack onto both sides of the sleeper and prevent the baby from accidentally rolling to an unsafe position. This feature is so important that SNOO’s action is blocked unless both swaddle wings are properly hooked in place. This crucial safety measure makes SNOO safer than any other crib or bassinet.
To facilitate a more seamless connected experience and empower parents to understand real-time status, we designed a companion app to the SNOO. We establish an ownable brand system to easily communicate status (from levels 1-5) of their sleeper, time clocks, trends, insights and overall history and behavior analysis - all in a way that parents can easily consume and understand ‘phases’ that baby’s tend to go through.
In addition, we were conscious of potential impacts of wifi radiation and conducted two independent laboratory studies to make sure that babies in SNOO have no exposure to Wi-Fi radiation and that protection and any other possible impacts were being identified and addressed in the upfront design process. And, we further assured protection by placing a metal Wi-Fi shield in the platform of the bed, between the baby and the module and by allowing Wi-Fi to be completely turned off at the touch of a button.
Parents are very interested in knowing how much their baby is sleeping—and we have embraced the potential of how data can help educate, create informed insights, and actually help both parents and babies get better sleep. As the app and connected platform evolves, upcoming versions will self-populate that information to offer parents daily read-outs of their baby’s sleep patterns and real-time insights and recommendations.
Fast Company's World Changing Ideas
- Winner - COVID-19 Hospital Donation Program, 2021
SF Design Week
- Honorable Mention - Wildcard - SNOO, 2019
Good Design Award 2019
- Gold Winner - SNOO, 2019
The Bump Award
- Best of Baby Award - Winner for Top Bassinet - SNOO, 2019
International Design Excellence Awards
- Gold - SNOO, Children's Products, 2018
- Curator's Choice - SNOO, 2018
Good Design Awards
- Winner Children’s Product - SNOO, 2018
National Parenting Center Seal of Approval
- Seal of Approval Winner Holiday - SNOO, 2017
Digital Trends Home Awards
- Runner Up - SNOO, 2017
- Silver - Product Design - SNOO, 2017
JPMA Innovation Awards
- Most Innovative Products for Babies and Children - SNOO, 2017
Beazley Designs of the Year (London Design Museum)
- Nominee - SNOO, 2017
The Spinoff Award
- The Spinoff Award - SNOO, 2017
Popsugar LilSugar Award
- Most Innovative Baby Gear - SNOO, 2017
International Design Awards
- Gold - SNOO, Product Design, 2017
The Edison Award
- Silver - Infant Sleep - SNOO, 2017
Sleep Tech Award
- Sleep Tech Award Winner - SNOO, 2017
BIG Innovation Award
- BIG Innovation Award - SNOO, 2017
Best of CES
- Baby Tech - SNOO Smart Sleeper, 2017
The Bump Awards
- Best of Baby Tech Award - Baby Safety - SNOO, 2017
Good Design Awards
- Winner Children’s Product - SNOO. 2017
The Cribsie New Arrival Award
- New Arrival Award - SNOO, 2016
- January - September 2019
- Designed in California
- January - May 2018
- San Francisco, CA
- The Future Starts Here
- May - November 2018
Design Museum, London
- Beazley Designs of the Year
- November 2017 - January 2018